Legal notice

Distributor
Arc the plus corporation

Representative
Shingo Yokokawa

Service name
Bass Tokyo

Location
Nagasawa building 4F, 12-8 Azumacho, Hachioji-city Tokyo Japan

Phone number
+81-42-610-2922 

Email address
contact@arc-theplus.co.jp 

Product price
Price listed on product page

Fees other than the product price
Shipping fee, and international customs duties and fees if applicable.

Payment method
Credit card (Visa, MasterCard, American Express, JCB), Apple Pay, Google Pay, Shop Pay, PayPal

Product delivery time
From order to shipmen: Within 5 business days
From shipment to arrival: Within 3-5 days (depending on delivery method)

Delivery method
Fedex international priority, DHL Express, EMS

Cancel and Return Policy
Returns and exchanges Unused merchandise can be returned or exchanged within 30 days of delivery date. If you wish to return or exchange an item, please contact us at the email address. You are responsible for the shipping cost of returns and exchanges. We will refund the product price to your designated account after receiving the product.